SMS Privacy Policy
At Sterling Wellness, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard the phone numbers and information you provide to us in connection with SMS (text messaging) communications.
By sharing your number, you agree to receive helpful text messages from Sterling Wellness about your appointments, wellness tips, and occasional special offers. Message & data rates may apply. Frequency may vary. You can reply STOP anytime to unsubscribe or HELP for support. Your consent is never a condition of receiving care.
​
Information We Collect:
-
When you opt in to receive text messages from us, we collect your mobile phone number.
-
We may also collect your name, appointment details, and preferences to better serve you.
-
We do not sell, rent, or share your phone number with third parties for their own marketing purposes.
​
How We Use SMS Data:
We may use your phone number to:
-
Confirm, remind, or update you about scheduled appointments.
-
Provide information about your treatments, products, or wellness services.
-
Share important updates, promotions, or offers (only if you’ve consented).
​
Message Frequency:
You may opt out of SMS messages at any time by replying STOP to any message you receive. After opting out, you may receive a confirmation message, and you will no longer receive SMS communications unless you opt in again.
​
Data Security:
We implement reasonable safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your SMS data, no method of transmission or storage is 100% secure.
​
HIPAA & Protected Health Information:
We take the privacy of your health information seriously. SMS messages may not always be a secure form of communication. By opting in, you acknowledge and accept the risk that text messages may not be fully encrypted. We limit the content of SMS messages to minimize sensitive medical details.
​
Your Consent:
By providing your mobile phone number and opting in, you consent to receive SMS messages from Sterling Wellness as described in this policy.
​
Contact Us:
If you have questions about this SMS Privacy Policy or your data, please contact us:
Sterling Wellness
3800 W. 75th Street, Studio 3 & 14
Prairie Village, KS 66208
913.456.3061